Help and support

How the checker works, and who to ask when you get stuck.

How it works

  • 1. Check your website

    Enter your web address on the home page. We look at your pages the way a customer would and write up what we find without the technical jargon.

  • 2. Understand what we found

    Every finding says what a visitor experiences, and what to try instead. Technical detail is tucked away for your website provider.

  • 3. Build your action list

    Mark each finding as to do, working on it, done or not relevant. Your action list puts the most useful changes first.

  • 4. Get help where you need it

    Wording and picture descriptions are things you can usually change yourself. Anything in the design or code goes on your website provider list.

  • 5. Check again

    Run the check again whenever you like. We compare it with last time and show you what has improved.

Who can help with what

You, in your CMS

Picture descriptions, page headings, link wording, plain wording for your opening times and how to find you.

Harri

Our AI assistant can draft wording, headings and picture descriptions for a page. Always read it over before you publish.

Open Harri

Your website provider

Colours, font sizes, buttons, forms and anything in the code. Your provider list collects these into one brief you can send.

Open my provider list

Talk to MWT Cymru

We support tourism businesses across Mid Wales. If something in your report does not make sense, get in touch and we will talk it through with you.

Contact MWT Cymru

What MWT Cymru can see

So that we can support you, MWT Cymru staff can see your business name, your website, your website check results and how far you have got with your action list. We use this to help you and to report on the programme as a whole. We never change anything on your website.